Crisis Text Line

This provides free support at your fingertips, 24/7. It is a free, confidential service available via text on mobile devices. It is intended to broaden the options available through current community crisis hotlines. Crisis Text Line's goal is to move people from a hot moment to a cool calm. Crisis Text Link is there anytime, day or night, to help those in need. An individual may text the keyword 4HOPE to 741741 and expect a reply from a trained volunteer crisis counselor within five minutes. The message is confidential, anonymous, and secure.

A unique and very important feature of Crisis Text Line is the active rescue. When a texter is deemed to be in immediate danger to themselves, at that moment the trained counselor will engage in an active rescue. When this is triggered, the counselor connects with and dispatches emergency services to the texter in order to save them from self-harm. As of January 2017, there have been 243 active rescues in Ohio. This means 243 lives have been saved in the state by this service.


Ohio: By the Numbers

  • Since its inception in December 2014, Ohio's 4HOPE keyword has resulted in 2,388 conversations from 1,729 texters.
  • In January 2017, there were 358 conversations with 304 texters and 4 active rescues.
  • The most common reason for texting is depression (17% of conversations, followed by family issues (15.5%), romantic problems (14.7%), and        suicide (11.8%).

  • Crisis Text Line Data

  • Texters in Ohio talk about substance abuse the most on Saturday and Sunday; between 3:00-5:00am, and at 1:00pm
  • Ohioans texting about eating disorders also text about stress, depression, and family issues
  • In February 2017, over 22% of Ohio texters had issues with depression
  • Wednesday's at 5:00pm are the worst for bullying in Ohio.